Numeracy is particularly important for finance-related and office-based roles, while good interpersonal skills and customer service are vital for roles involving contact with clients. You will also need excellent numerical, verbal and written communication skills. Reliability and stamina are essential in hotel management. Relevant work experience is essential for entry into the profession this can include hotel, catering, retailing, waitressing or bar work. A management, languages, leisure, business studies, travel or tourism degree may also be helpful. Their duties include overseeing hiring and scheduling staff, tracking cash flow and setting sales goals for their team. A General Manager, or GM, is responsible for running day-to-day operations at a business and guiding general business strategy. Graduates without relevant degrees could obtain a postgraduate diploma in hotel management or build up an extensive amount of experience. General Manager Job Description: Top Duties and Qualifications. There are routes into this career for both university graduates and school leavers.Ī hotel/catering management or hospitality qualification can be advantageous. Some large hotel chains also run graduate management schemes. Vacancies are advertised by recruitment agencies and on websites including and Hoteljobs. Promotional opportunities are generally best for employees who are willing or able to change job location, to specialise in one area such as marketing, sales or human resources, or to move into related areas of employment. Rapid career progression into higher managerial roles is possible both within the UK and overseas. Planning maintenance work, events and room bookingsĮnsuring compliance with health and safety legislation and licensing laws. Maintaining statistical and financial records Recruiting, training and supervising staff Specific duties and the amount of customer or staff contact vary according to the size of employer: hotel managers in larger organisations may be mostly office-based, whereas managers of smaller establishments often have frequent contact with both customers and employees. If you do want to improve your CV while you search for work or wait out coronavirus, however, you could gain inspiration from someĬareer-friendly activities you can do while social distancing Rest assured, however, that future employers will not view this period as a 'gap' in your CV – as Rapid career progression into higher managerial roles is possible both within the UK and overseas.Īs a result of Covid-19, you may find it difficult to get work or experience in hotel management for the time being.
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